Return Policy

Returns 

All boto swimwear products are 100% guaranteed.

If the shorts are not as you had expected or do not fit well we will be happy to provide a full refund.

Returns will be accepted up to 30 days from date of delivery

To be eligible for a return, your item must be unused and in the same condition that you received it.  Please return with hangtag attached in original polybag.  Please include your original packing slip or a note that indicates your order number, name and address for quick processing.

Exchanges and Refunds

Please send the item back to the address below.  Once we receive your returned item we will refund your method of payment.

For exchanges please go ahead and order the replacement shorts on our website.  We will refund your returned product once we receive it back.

Boto Swimwear
Interfulfillment 
420 Finchdene Square
Scarborough ON
M1X 1C2

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.  Refunds are processed within 30 days of receiving the returned product. If you’ve done all of this and you still have not received your refund yet, please contact us at info@botoswimwear.com.

Return Shipping  

You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable.  Depending on where you live, the time it may take to receive your refund for returned product, may vary.

Please use a trackable shipping service when returning your item.